jiliokcc
jiliokcc Online Support
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Live Chat Support
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App Support
In-app dedicated help desk
Latest Version Jan 2026
Our Professional Commitment
At jiliokcc, we prioritize your gaming experience. Whether you are dealing with a GCash deposit issue, technical glitches in Jili slots, or need clarification on our latest promotions, our professional Filipino support team is trained to provide efficient and courteous solutions around the clock.
Frequent Support Queries
How do I verify my GCash transaction?
To verify a GCash transaction, please provide the Reference Number and a screenshot of the successful transfer to our Live Chat agents for immediate processing.
Why is my withdrawal still pending?
Withdrawals are typically processed within 5-15 minutes. If it takes longer, please ensure your turnover requirements are met or contact support to check for bank maintenance.
How to claim the New Member Welcome Bonus?
After your first deposit, go to the 'Promotion' center and click 'Apply' on the Welcome Bonus. Alternatively, ask our 24/7 support to credit it manually.
Forgot my password, what should I do?
Click on 'Forgot Password' on the login page or contact our live agents. You will need to verify your registered phone number or identity for security purposes.